Understand the operation
We discuss the site, building or portfolio, the people affected and the outcome you need. Existing arrangements and project information help identify the right technical or operational team.
Use one division or bring several together. The starting point is the work you need done, with a clear owner for each part.
We discuss the site, building or portfolio, the people affected and the outcome you need. Existing arrangements and project information help identify the right technical or operational team.
A proposal should identify the service, its boundaries and the interfaces with your teams and other contractors. Where several divisions are involved, each workstream needs an identifiable owner.
People, access, equipment, materials and programme have to fit the live operation. Preparation connects the commercial proposal with what can actually happen at the location.
The handover records completed work and outstanding items. Ongoing service, maintenance and the route for changes are defined around the particular assignment.
A useful handover and a clear service record make it easier to manage the next step. The exact information follows the work included in the proposal.
Practical guidance to help define the work before you appoint a contractor.
Explore the knowledge centreA useful brief tells an officer what to do, what to observe and who can make the next decision.
Read the guideKnow what you have, what needs to change and how the building will keep operating.
Read the guideBegin with the building and its fire information, then establish the system work required.
Read the guideHave a specific site or building in mind? Start with a conversation.
Talk to the teamYes. Each division can discuss its own service directly. The wider Group becomes useful when your requirement crosses disciplines.
No. Tell us the location, the task and the timescale. The Group team can identify the relevant people.
Yes. Access, responsibilities, installation interfaces and reporting need to fit the way your operation is managed.
Tell us the location, the task and the timescale. We’ll connect you with the relevant team.