Connect with the right team.
For an existing assignment or installation, use the service contacts in your agreement. For a new or cross-division requirement, the Group team can connect you with the appropriate business.
Help us understand
what has changed.
Use the contact and response arrangements agreed for your service. For a new enquiry, the contact page can help you prepare the information for the team.
- Your location
- Site name, address and the affected building or area.
- The service
- The division, installation or assignment involved.
- The issue
- What has changed, the effect on the operation and the relevant times.
- The next step
- Your contact details, available access and any existing reference.
Know the support
you have in place.
Included equipment, service hours, response priorities and escalation contacts are defined in your agreement. When the building, installation or assignment changes, tell the team so the service information can be reviewed.
Better questions.
Better project decisions.
Practical guidance to help define the work before you appoint a contractor.
Explore the knowledge centreWhat belongs in a security assignment brief?
A useful brief tells an officer what to do, what to observe and who can make the next decision.
Read the guideBefore you upgrade your BMS.
Know what you have, what needs to change and how the building will keep operating.
Read the guideThe information behind a fire alarm project.
Begin with the building and its fire information, then establish the system work required.
Read the guideBring us the challenge.
Tell us the location, the task and the timescale. We’ll connect you with the relevant team.
